LOVE NEEDS CARE!
Free & lifelong repair service
Quality & meaningfulness are our values - to manufacture beautiful, aesthetic and, above all, long-lasting products that become loyal companions of life.To ensure this, we offer our customers LOVE NEEDS CARE, a free and lifelong repair service for all of our Luxaa textiles.
Our professional bespoke tailors repair minor defects in your favorite Luxaa piece in-house, so we can guarantee the highest quality and at the same time offer a unique service, regardless of where and where you bought your Luxaa product. The long-term preservation of garments that are made from environmentally friendly materials and made by people in conscientious handcraft creates ecological and ethical sense and is therefore an essential component in our vision of a clean future of fashion.
Do you have a repair request or would you like advice?Please contact us HERE via email.
Please send us a meaningful picture of the problem so that we can provide a professional assessment. After we have discussed how to proceed together, send us the article. Depending on the effort, you will usually receive your repaired favorite item back within two weeks - completely free of charge for you, of course!